Order Help

If you need to make any changes to your order, please contact us at hello@canalfootwear.com within 24 hours of placing your order and we will do our best to accommodate your request. 

To track an order or request a return or exchange, we recommend creating an account with us.

We also accept return and exchange requests via email. Reach out to us at hello@canalfootwear.com with your order number included in the inquiry. 

Monday – Friday: 10am to 5pm EST